FREQUENTLY ASKED QUESTIONS (FAQ)

FREQUENTLY ASKED QUESTIONS

1. How fast do electric scooters go?

Electric scooter ranges vary based on model and battery capacity, most of our electric scooters can go anywhere from 20km/h to 90km/h. 

2. How long does it take to charge an electric scooter?

Again, that varies based on battery capacity however most scooters take between 2-8h for a full charge.

3. Are electric scooters waterproof?

Most electric scooters are water resistant, not fully waterproof, so bear this in mind when using your scooter in wet conditions.

4. What is the warranty?

We offer 6 month warranty for battery and consumables, and 1 year warranty for the scooters.

5. How long does delivery take?

We offer free tracked delivery throughout Ireland and some EU countries, delivery can take between 5-7 working days.

6. What are the benefits of electric scooters?

E-scooters offer numerous advantages, making them an ideal choice for urban transportation:

  1. Eco-Friendly: Powered by electricity, e-scooters produce zero emissions, helping reduce air pollution and your carbon footprint.

  2. Cost-Effective: With low maintenance and no need for fuel, e-scooters are an affordable alternative to cars and public transport.

  3. Convenient & Efficient: Navigate through traffic easily, avoid parking hassles, and get to your destination faster in busy city environments.

  4. Compact & Portable: Lightweight and foldable, e-scooters are easy to store and carry, making them perfect for short trips and commuting.

  5. Healthier Option: While you’re not physically exerting yourself like on a bike, using an e-scooter can still improve your balance and coordination.

  6. Quiet & Smooth Ride: Enjoy a peaceful, quiet ride with minimal noise, enhancing your urban experience.

7. What maintenance does an electric scooter require?

E-Scooter Maintenance Tips

  1. Battery: Charge regularly (20-80%) and avoid overcharging. Store at 50% if not in use for long periods.

  2. Tires: Check pressure (for air-filled tires) and inspect for wear or damage.

  3. Brakes: Test brake pads for wear and adjust cables as needed.

  4. Cleaning: Wipe down with a damp cloth; avoid harsh chemicals and water exposure.

  5. Electrical System: Inspect wiring and connections for any damage, and check for firmware updates.

  6. General Check: Tighten loose bolts and inspect the deck for cracks.

Regular maintenance keeps your e-scooter running smoothly and extends its lifespan!

 

For any more questions or concerns, or to simply get in touch, feel free to reach out via Live Chat 24/7 or alternatively email a member of the team escooterirelandsales@gmail.com and we will respond to you within 24 hours.